Tax credits customers have until the 31st July 2020 to tell HM Revenue and Customs (HMRC) about changes to their circumstances or income.

If you have received a letter to reconfirm their income details must contact HMRC if your circumstances have changed.

Failure to respond by the deadline may mean tax credits customers receive incorrect tax credits payments and may end up having to repay if overpaid.

If you have received a HMRC letter or pack and you disagree with any of the information then please contact HMRC straight away.

HMRC scams

You should be aware that criminals could take advantage of tax credits renewals by using text, email or phone the public, offering fake support. These scams copy HMRC messages in an effort to look genuine.

If someone texts, emails or calls claiming to be from HMRC, saying that a customer can renew a tax credits award or access financial help, and asks for credit card or bank details, it is likely to be a scam. People should check GOV.UK for information on how to recognise genuine HMRC contact.